Privacy Policy

A Everest Locksmith Inc.

Last modified: February 20, 2017

A Everest Locksmith (“Everest”) is committed to respecting and protecting the privacy of individuals. Everest’s privacy practices and commitments are designed to be compliant with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private sector privacy law, and the 10 fair information principles. According to PIPEDA, “personal information” is defined as “information about an identifiable individual”. All information we have in our possession will be treated as confidential. A Everest Locksmith privacy policy is updated regularly and is subject to change at any time without notification.

Information we collect

A Everest Locksmith collects personal information for the purposes of providing better and efficient services to our clients. We limit the collection of personal information to what is necessary for the aforementioned identified purposes. Consent to collect personal information is obtained before or at the time of collection. A Everest Locksmith may collect personal information from you in person, by e-mail/mail, over the telephone, or through our website. The type of information collected may include your:

  • Name (First & Last)
  • Telephone Number
  • Street/Mailing Address
  • Email Address
  • Free Estimate Question(s) and/or Comment(s)
  • Unique Key Cut Code

Use, disclosure, and retention of information

A Everest Locksmith will use or disclose personal information only for the purpose for which it was collected, unless the individual consents otherwise or the use and disclosure is authorized by PIPEDA. Retention periods of personal information will be designated in accordance with applicable legislative requirements and for only as long as necessary to satisfy the purposes for the collection of that information. Personal information will be erased or disposed of when it is no longer required for an identified purpose or a legal requirement.

Safeguards

A Everest Locksmith protects your personal information regardless of the format in which it is stored. The type of security safeguards used are based on the sensitivity of the information collected. Security safeguards include, but are not limited to, physical measures, such as fire rated locked filing cabinets and restricted access, and technological tools, such as passwords and encryptions. Our security measures are designed to protect against loss or theft and unauthorized access, disclosure, copying, use or modification.

Right to withdraw your consent

A Everest Locksmith respects your privacy and offers you the option to have your personal information removed from our records. You have the right to withdraw the consent, subject to any contractual obligations or legal restrictions. Requests to withdraw consent must be communicated to A Everest Locksmith in writing through our Privacy Officer. In which case, your personal information/data will be removed and disposed of and A Everest Locksmith will not be able to provide you with further administrative support services.

Accuracy, access, & challenging compliance

If you have any questions, comments, concerns, or complaints relating to our privacy policy or personal information handling practices, please contact our Privacy Officer. Additionally, if you would like to request for access, correction, and/or deletion of the personal information that our organization holds about you, you may wish to contact our Privacy Officer at the following:

Attn: Joumana Nasrallah
1581 Bank Street
Ottawa, ON
K1H7Z3
Email: Joumana.n@everestlock.com

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